Booking an Experience
Yes, all bookings are private.
If you have more than 10 people in your group, there are some circumstances where we would be able to accommodate additional people in an experience. We are also able to schedule experiences at the same time so that we can split your party between two rooms. Please contact our offices to see which would be the best solution for your party.
The staffing of the facility is based upon appointments already booked. Online bookings are HIGHLY recommended to ensure staffing for your experience. Please call in advance to confirm if there is a gametime available for one of our experiences.
Depending on the experience, players have either 60 minutes or 75 minutes to escape. Please plan to arrive an additional 15 minutes early to prepare, and expect to stay an approximate 15 minutes after your experience to go through any questions you may have.
Since your experience is a live event, all sales are final and tickets are non-refundable. If you need to reschedule your game, you must call 24 hours before your scheduled game. If less than 24 hours of notice is given, there is a $40 rescheduling fee.
PLAYING YOUR EXPERIENCE
To ensure we stay on schedule and get your team going right at game time, please plan on arriving at least 15 prior to your start time.
You can. However, we ALWAYS request that you keep all rooms secrets to yourself and not to ruin the first time experience for others in your party.
Arrive at our facility ready to play. Wear comfortable clothing, use the restroom prior to your arrival, and have your thinking caps on!
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